Case Study 5 min read

How Sarah Kim Built $8.2K Monthly Recurring Revenue

An Ottawa personal trainer transformed feast-or-famine income into stable recurring revenue.

78%
Consultation Show Rate
91%
6-Month Retention
$8.2K
Monthly Recurring
4.1
Referrals/Client

Client Overview

Business: Sarah Kim Personal Training
Location: Ottawa, ON
Type: Independent trainer
Specialization: Strength & nutrition

The Challenge

Sarah was a great trainer but struggled with business consistency. Consultation no-shows wasted hours. Clients dropped off after a few months. Income swung wildly.

The Solution

We implemented consultation booking with reminders, between-session accountability sequences, at-risk client detection, and an automated referral program that rewarded loyal clients.

The Results

Consultation show rates jumped to 78%. 6-month retention reached 91%. Monthly recurring hit $8.2K. Each client generates an average of 4.1 referrals.

"I used to stress about where my next client would come from. Now I have stable income and a waitlist. The accountability check-ins are what clients love most—they feel supported even between sessions."

— Sarah Kim, Personal Trainer

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