How Sharma Immigration Law Achieved 4.7x Community Referrals
A Brampton immigration firm became the go-to lawyer in their community through automated client care.
Client Overview
The Challenge
Priya Sharma had a good reputation in the South Asian community but struggled with scale. Leads from overseas came at all hours. Long case timelines meant constant client check-ins. Referrals were inconsistent despite successful outcomes.
The Solution
We implemented 24/7 lead response for international inquiries, long-term case update automation, systematic document collection, and community-focused referral campaigns that celebrated successful immigration outcomes.
The Results
Lead response rate hit 87%. Retainer conversion reached 64%. Community referrals increased 4.7x. Monthly revenue grew to $95K. The firm became known as the lawyer who truly cares about clients.
"People in our community talk. When someone gets their PR approved, they tell everyone which lawyer helped them. Now that word-of-mouth happens systematically."
— Priya Sharma, Founder