How New Life Community Church Achieved 78% Visitor Return Rate
An Edmonton church transformed community connection with automated follow-up systems.
Client Overview
The Challenge
New Life had 35% first-time visitor return rate. Volunteers signed up but 40% didn't show. Event attendance was unpredictable. Giving was inconsistent month-to-month. Staff was overwhelmed with manual follow-up.
The Solution
We implemented automated visitor welcome sequences, volunteer scheduling with reminders, event promotion and RSVP campaigns, and donor stewardship with impact updates.
The Results
Visitor return rate hit 78%. Event attendance grew 2.1x. Volunteer engagement up 56%. Monthly giving increased $28K. The congregation feels more connected than ever.
"We used to lose visitors simply because no one followed up. Now every guest receives a warm welcome within hours, and our small groups are growing faster than ever."
— Pastor Rachel Morrison, Lead Pastor